Northern Deckline PVCu Decking And Fencing Specialist
FREEPHONE 0800 917 6162
FINANCE OPTIONS AVAILABLE including Buy Now Pay Later* Click here to find out more
*Subject to status and affordability
UP TO 20% OFF DECKING INSTALLATIONS!
*Not in conjunction with any other offer.

Northern Deckline Coronavirus (COVID-19) Precautions

Northern Deckline and Roofline have adapted our working practices so that they can ensure everyones safety when working in your home.

We will contact you on the day of any pre arranged appointments with any of our employees to check if any member of your household are self- isolating or displaying  any symptoms of COVID19. If any member of your household has tested positive for CV19 will you inform ourselves as soon as this is possible or when we contact you to arrange a visit or install .if this occurs we will need to defer our works for a minimum of 14 days . Could you also inform us  if there any over 70s or any other vulnerable people in the household or neighbouring properties so we can take the appropriate actions . If this is the case we may have to re schedule the works working with the changes to government guidelines as they are announced .

When anyone visits your property they will maintain the social distancing criteria , they will use hand sanitiser and put on the appropriate PPE

Our employees will not shake hands with you but just acknowledge they are there and converse from a safe distance. Please help us to help you by also maintaining the social distance of 2m

You will be asked to stay this distance away during all dates of our install 

Sales and initial quotes

Sales talks and quotations will be carried out using electronic means where feasible and any visits will follow the above guidelines

A final technical survey maybe needed if this us so please remain indoors and any questions please ask from a safe distance preferably by texting , calling etc the employee whilst he is outside your property we will give you his number in advance

Please help us to prepare for installation

To help prevent the spreading of the virus please refrain from touching of down pipes , your existing gutters Fascias etc or your existing  decking and handrails please . Any part of your house and garden which we will be replacing and having to touch.

Please allow a 3 day period between the cleaning of the outside of your windows and doors and the date of installation

Remove any ornaments or plants from the internal window boards/sills

Installation

Our installers are following the HSE and government the guidance on use of PPE and hand sanitiser

We will not use your toilet or washing facilities during the works on your property we can organise alternate arrangements

Our installers are very grateful for offers of refreshments etc whilst working but please don’t offer them as we are unable to accept during these current times whilst lockdown measures are in place

When we are ready to leave site for the last time and we have completed your works we clear

all debris and waste and remove from site

All disposable items and PPE will be removed from site

We will send your documents electronically where possible.

A follow up call will be made to confirm that you are happy and can operate the installed goods

You will also receive a request to rate your installer and to complete a short questionnaire to confirm that the installation was carried out in accordance with the COVID-19 guidelines

Whilst every precaution is being taken to limit the risks and exposure to the virus, we cannot guarantee that this will be eliminated completely and would encourage you to continue to follow the Government guidelines on social distancing and washing of hands.

We would like to thank you for your cooperation in helping us to ensure yours and the operatives safety.

You can contact us:

Email   [email protected] or [email protected]

Call 01924366031

March 12th 2020

CUSTOMER FEEDBACK
"Just had our decking completed by Northern Deckline. We've had quite a bit of work done in the house recently to make it disabled friendly and out of all the trades over the last 4 years, this is the first company who have done what they said they would, on time, no issues and a fabulous end product! Super impressed with our new decking and lovely ramp access to the garden. So much nicer than the big metal wheelchair ramps. Special shout out to Richard who talked us through everything comprehensively and was available to answer questions throughout, to Chris who helped us plan the ramp successfully and to Ash and Steve for such a professional and friendly installation (and didn't mind my 10,000 questions). Would definitely recommend [😊]"
- Paul, Sheffield, South Yorkshire
"Initial consultation helped tailor what we needed and adapt to our budget. We had raised composite decking across the back of the house and Cameron and Ben did a fantastic job with install. Really professional service, built everything to specification and left everything tidy at the end! "
- Mr Ant Burge, Aintree, Liverpool
"Darrell and Martin were very hard-working and professional in removing our wooden decking and replacing with composite material. They were polite and were clearly good craftsmen. We are delighted with the finished decking, and we would be happy to recommend Northern Deckline for any similar work."
- Dr & Mrs Barker, Halifax
"The decking is top quality and looks great. Especially as it was installed over rough terrain. They cleaned up as they left the job, so no rubbish for me to deal with. It rained (and was freezing cold), all the time the lads were on-site, so well done to them for working in those hard conditions. I would strongly recommend Northern Deckline. The decking is top quality and looks great. Especially as it was installed over rough terrain. They cleaned up as they left the job, so no rubbish for me to deal with. It rained (and was freezing cold), all the time the lads were on-site, so well done to them for working in those hard conditions. I would strongly recommend Northern Deckline. "
- Mr. and Mrs. Church, Wakefield, West Yorkshire
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Northern Roofline Limited, is authorised and regulated by the Financial Conduct Authority, FRN 803699. We are a credit broker and not a lender and offer credit from a panel of lenders. We may receive commission if your application is successful and the amount may vary depending on the product chosen and the amount of credit taken out. Credit is subject to status and affordability, not subject to application and status.
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